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Supplies

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Videos

The Direct Orders System

MyOrders Website Orientation Video

MyOrders Troubleshooting

Documents

  • CareTime Check-In Instructions

    CareTime Telephonic Check-In Instructions Follow the instructions below to check-in for your session when you arrive onsite. DO NOT check in before you arrive. 1. This is MANDATORY for ALL assignments. Dial 855-262-9849 to access the CareTime check-in system. 2. The system will prompt you to enter your 6-digit access code. This is your assigned Examiner ID number from the order for. If your ID is fewer than 6 digits, add 0 to the beginning to make it 6 digits. 3. For example: If my ID was 22273, I would add a 0 to the front and enter 022273. Your Access Code can be found in the Team ...

  • Direct Order Payment Schedule

    2021 ExamOne Office 700 Pay Schedule Orders Received Between Payment Date Start Date Cut Off Date 12/11/20 12/28/20 01/09/21 12/29/20 01/12/21 01/24/21 01/13/21 01/26/21 02/09/21 01/27/21 02/10/21 02/24/21 02/11/21 02/23/21 03/09/21 02/24/21 03/10/21 03/24/21 03/11/21 03/26/21 04/09/21 03/27/21 04/12/21 04/24/21 04/13/21 04/27/21 05/09/21 04/28/21 05/11/21 05/24/21 05/12/21 05/25/21 06/09/21 05/26/21 06/10/21 06/24/21 06/11/21 06/25/21 07/09/21 06/26/21 07/12/21 07/24/21 07/13/21 07/27/21 08/09/21 07/28/21 08/10/21 08/24/21 08/11/21 08/26/21 09/09/21 08/27/21 09/10/21 09/24/21 09/11/21 ...

  • Inovalon Attestation of Assessment

    Provider & Patient Attestation of Assessment SAVE THIS FORM FOR YOUR VISIT Member ID #: _____________________ PROVIDER I attest that I saw the health plan member/patient identifed on this form on the date listed below and performed a face-to-face personal health visit. Printed First Name: __________________________ Printed Last Name: ______________________________ NPI#: ____________________________________ Signature: ______________________________________________________________ Date: ____________ PATIENT/HEALTH PLAN MEMBER I attest that the above named provider saw me today and performed a ...

  • Inovalon Signature Form Memo to NPs

    10101 Renner Boulevard Lenexa, KS 66210 ExamOne.com MEMORANDUM From: ExamOne and Inovalon Product Execution RE: Provider and Member Attestation of Assessment Effective Date: Immediately Attention All Nurse Practitioners, ExamOne and Inovalon are committed to providing our health plan clients and their members with high quality in-home assessment (IHA) services. IHAs are used to generate risk adjustment claims, and are therefore subject to CMS Fraud, Waste and Abuse laws. Inovalon will require all providers to submit a Provider and Patient Attestation of Assessment for each IHA performed. ...

  • iPad Overview

    ® iPad Overview Presented to: Nurse Practitioner Network October 2016 QuickStart on using the iPad What you are provided: Charging the iPad and Keyboard:  iPad, preloaded with the applications  It is necessary to charge your iPad that you will need whenever possible throughout the day. The first time you receive the iPad,  Keyboard case (this is a Bluetooth connect to a power plug and charge the keyboard) device until the battery level is 100%. The iPad charges slowly, so allow ample  USB charging cable and a power plug time for charging. for iPad  The Bluetooth keyboard also needs ...

  • MyOrders & iPad Support Info

    iPad Only Issues Contact Questions NOT related Submit a Report Issues Form by selecting the HELP to passcodes, application loaded onto your iPad. Note, this is NOT passwords, or clinical within the eEvaluation application. For actual iPad issues, ExamOne iPad support during Business hours • 800-371-2907 7am to 5pm CST for • Identify yourself as a MediCheck provider issues ONLY with: • If after hours, please submit your information • Cellular connectivity in the HELP application loaded onto your • Passcode iPad. • Password(s) • iPad lost/stolen/broken/ not functioning Questions on Clinical ...

  • MyOrders Coverage Areas User Guide

    MyOrders Coverage Area User Guide Coverage Area Use the “Coverage” tile to view and edit the listing of coverage currently on file for where you are willing to work. Coverage can be viewed from the “Coverage map” tab OR by using the “Zip Codes” tab. The cities that show in blue are the area we have you listed as covering. Anything in red is not included in the coverage listing. To add coverage using the Coverage map: 1. Select a zip code from the map. The selected zip will display underneath the left corner of the map and the status will be either Covered or Not Covered. 2. If Not ...

  • MyOrders Scheduler How To

    MyOrders Schedule Feature User Guide My Orders Schedule feature The “Schedule” tile in the dashboard view allows the viewing of orders scheduled in upcoming days, weeks, or months depending on the selected view. Use this feature to help keep organized and updated on which participants are scheduled and for when. By clicking on “Schedule” in the top left corner of the dashboard tile, the view is expanded and can be formatted fit the user preference. This is also where the user can enter availability into the MyOrders system. Entering Scheduler Availability 1. Simply click anywhere in the ...

  • MyOrders System Overview

    MyOrders System Overview Presented to: Nurse Practitioner Network October 2016 Accessing MyOrders 2  CONFIDENTIAL – For internal circulation only Accessing MyOrders  https://www.superiormobilemedics.com/MyOrders - bookmark this link!  Username: E + ExamOne Examiner ID  Password: MediCheck2016  You will change your password after successful log in  This is also loaded on the iPad. To access it, select the icon from your iPad. 3  CONFIDENTIAL – For internal circulation only Logging In 4  CONFIDENTIAL – For internal circulation only Dashboard 5  CONFIDENTIAL – For internal ...

  • MyOrders Web Guide - Specialty Collections

    MyOrders Web User Guide – Specialty Collections Table of Contents: ExamOne website ‘MyOrders’ is the health professional’s primary source for retrieving Specialty Collections orders, updating order status, printing forms, and updating schedule availability, coverage and profile details. This is meant to be a guide on how to navigate through the different tiles on the site and how to use them in a way that is most helpful to you. MyOrders –Site format………………………………………………………………………………………………………………………………………pg.3 Orders • Using the dashboard………………………………………………………………………………………………………………………..…pg.4 • ...

  • NP Confirmations Overview

    MediCheck Appointment Information Text Confirmation 72 hours prior to the scheduled appointment, you will receive a reminder text that also serves as confirmation that you will be completing the assessment. Per the instructions, you will need to reply with the code provided in the text message. If you do not reply within 24 hours of receiving the text, you will receive additional calls and emails in an attempt to receive confirmation. If you have questions regarding the appointment, you will need to contact the Specialty Collections team at 888 889 3691. CareTime Check in All NP’s are ...

  • NP Error Definitions

    Error Type Legend: Customer Compliment Positive feedback received from our Partner or Client Form Not Received Missing documentation upon event completion. GAAB Going above and beyond to ensure a successful screening event or to support ExamOne in another way. Last Minute Cancellation After Accepting Order Requesting reassign within 3 business days of screening. Late to Event/Appointment Complaint by client, partner, or participant for arrival after scheduled arrival time. Missing Information Any required field left blank on assessment forms. Missing Measurement Failure to ...

  • Steps to Update eEvaluation Application

    Updating the eEvaluation Application 11/29/2016Open the App Catalog Icon 2  CONFIDENTIAL – For internal circulation onlyTap the ‘Update’ Button 3  CONFIDENTIAL – For internal circulation onlyConfirm Installation 4  CONFIDENTIAL – For internal circulation onlyIcon will switch to Processing 5  CONFIDENTIAL – For internal circulation onlyNow Login to eHRA – current version is 1.1.5 6  CONFIDENTIAL – For internal circulation only

Superior Mobile Medics

Phone

In California

(800) 898-EXAM (3926)
Fax: (619) 398-0955

Outside California

(800) 898-EXAM (3926)
Fax: (888) 548-EXAM (3926)

Address

Street Address

7480 Mission Valley Rd., #101
San Diego, CA 92108

Customer Service Hours

Monday - Friday: 6:00AM - 5:00PM (PST)

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